Draft — pending legal review, not final
Privacy Policy
Last updated: July 2025
1. What we collect
Account basics (name, email, location, languages), your Deep Dive quiz answers, your bio, any voice notes you record and their transcripts, and the messages you send in chats and Chambers.
2. How it's protected
Bios, voice-note transcripts, and chat/room messages are encrypted at rest (AES-256-GCM) before they're stored. Passwords are never stored by our own systems — authentication is handled by our identity provider (Clerk).
3. How it's used
To generate your Signature, find and rank matches, power in-chat AI prompts, transcribe voice notes, and moderate content for safety. We don't sell your data.
4. Third parties we use
We rely on a small set of processors to run Thrum: Clerk (authentication), Stripe (payments), Groq and/or OpenAI (AI text generation, voice transcription, and content moderation), Pinecone (vector search for matching), and Resend (transactional email). Each only receives the data it needs to do its job.
5. Reporting & blocking
If you report another user, we retain the report and the content it references to review the incident and enforce our Terms of Service. Blocking someone hides their content from you and prevents them from messaging you going forward.
6. Your choices
You can request a copy of your data or ask us to delete your account and associated data at any time by contacting us below.
7. Contact
Data requests or privacy questions: privacy@thrum.app